This Privacy Policy describes how Envisage Systems Inc. ("we", "us", or "our") collects, uses, and shares information when you use our mobile applications, services, or visit our website. We are committed to protecting your privacy and ensuring transparency about our data practices.
1. Information We Collect
We may collect the following types of information:
1.1 Personal Information
Name and contact information (email address) when you provide it
Account credentials and profile information
Information you voluntarily provide through support requests or feedback
1.2 Device and Usage Data
Device information (model, operating system, unique device identifiers)
App usage statistics and performance data
Crash reports and error logs to improve app stability
IP address and general location data (country/region level)
1.3 Analytics Data
Anonymous usage patterns and feature interactions
App performance metrics
User engagement statistics
We do not sell your personal information to third parties.
2. How We Use Information
We use the collected information for the following purposes:
To provide, maintain, and improve our services and applications
To respond to your support requests and inquiries
To enhance security and prevent fraud or unauthorized access
To analyze app performance and identify areas for improvement
To send important updates and notifications (with your consent)
To comply with legal obligations and protect our rights
3. Data Storage and Security
We implement industry-standard security measures to protect your information:
Encryption of data in transit and at rest
Secure authentication and access controls
Regular security assessments and updates
Limited access to personal data on a need-to-know basis
However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.
4. Third-Party Services
We may use third-party services to support our operations:
Analytics Services: To understand app usage and improve user experience
Crash Reporting: To identify and fix technical issues
Payment Processors: To handle transactions securely (if applicable)
Cloud Infrastructure: To store and process data
These third-party services have their own privacy policies. We encourage you to review their privacy practices. We only share information necessary for these services to function.
5. Data Sharing and Disclosure
We do not sell, trade, or rent your personal information. We may share information only in the following circumstances:
With your explicit consent
To comply with legal obligations or respond to lawful requests
To protect our rights, property, or safety, or that of our users
With service providers who assist us in operating our services (under strict confidentiality agreements)
In connection with a business transfer (merger, acquisition, etc.) with notice to users
6. Your Rights
You have the following rights regarding your personal information:
Access: Request access to your personal data we hold
Correction: Request correction of inaccurate or incomplete data
Deletion: Request deletion of your personal data
Objection: Object to processing of your personal data
Data Portability: Request transfer of your data to another service
Withdraw Consent: Withdraw consent for data processing where applicable
To exercise these rights, please contact us using the information provided below.
7. Data Retention
We retain your personal information only for as long as necessary to:
Provide our services to you
Comply with legal obligations
Resolve disputes and enforce agreements
When data is no longer needed, we securely delete or anonymize it in accordance with our data retention policies.
8. Children's Privacy
Our services are not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected information from a child under 13, we will take steps to delete such information promptly.
9. International Data Transfers
Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that differ from those in your country. We take appropriate safeguards to ensure your data is protected in accordance with this Privacy Policy.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by:
Posting the updated policy on this page
Updating the "Effective date" at the top of this policy
Sending a notification through our app or via email (for significant changes)
Your continued use of our services after changes become effective constitutes acceptance of the updated Privacy Policy.
11. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us: